Refund Policy
Pellipallaki Matrimony Site typically enforce a strict "No Refund" policy for standard subscriptions. Once a plan is activated, fees are generally non-refundable. However, most platforms do offer refunds for proven technical errors, accidental double charges, or duplicate payments, Specifics vary heavily by platform, though general rules apply across major providers
Pelli Pallaki Matrimonial Services Membership Fees once Paid & Invoice generated shall not be refunded.
The matrimonial services requested by members are approved in the system after consultation / agreement with the member on the scope of work and the estimated amount for the services.
The estimated amount of the Service Request is locked from the member account on approval and the execution of service is started. Once Service request is approved, the amount against the Service Request will not be refunded.
Refund of Excess money due to Technical error during Online Transaction
- Duplicate Payments: If your account was accidentally debited twice for the same transaction, the extra amount is usually refunded after verification.
- Technical Errors: If money was deducted but your premium features were never activated, you are generally entitled to a refund.
- Change of Mind: Regretting your purchase or deciding you no longer want to use the service.
- Unused Time: Canceling your subscription halfway through the billing period.
- Unsuccessful Matches: Dissatisfaction with matches, incompatibility, or lack of responses from other users
- Contact Support: Immediately reach out to your matrimony site's customer support team.
- Provide Proof: You will need to submit transaction details, your Membership ID, and payment receipts.
- Processing Time: Approved refunds typically take 7 to 15 working days to reflect in your original mode of payment